Straight answers on school cloud and data
Short guides for school owners and IT administrators on hosting, data isolation, backups and migration.
Platform & Uptime: When School Internet Goes Down
What happens to a cloud school system and your data when the school internet is down: access options, backups and database-per-school isolation.
Read the guideData Import & Onboarding: Clearing Test Data
How school owners clear demo or test data in EDUBase, protect their setup and reload real students, fee plans and old dues.
Read the guideAudit Trail: Who Changed or Deleted a Record
See which staff login changed or deleted a school record with EDUBase's audit trail: User Logging, severity badges and daily owner summaries.
Read the guideData Import & Onboarding: Moving Student and Fee Data
How to import student records, fee plans, old dues and past payments from Excel into a new school system, step by step.
Read the guideSchool Data Security & Privacy: Is Our Data Shared?
Does a school software vendor sell or share your data? What to check in its privacy policy and how EDUBase isolates each school's records.
Read the guideSwitching School Software Mid-Year: What It Takes
Moving to new school software mid-year: what to migrate, when to cut over, and how to keep fees, attendance and exams running.
Read the guideSchool Website & Domain with EDUBase Cloud
Can your school website or custom domain connect to EDUBase? What is standard, what you can brand, and how to request custom work.
Read the guideWhy Is School Software Slow to Load?
A practical checklist for school admin staff when the portal is slow or stuck loading: browser, network, device and queued jobs, and when to call support.
Read the guideLogin & Access: Staff Logins on Two Devices
Can one staff login be used on two computers or a phone at once? How institute-code login, per-user rights, session expiry and activity logs work.
Read the guideLogin & Access: Why You Get Logged Out
Why school software signs admin staff out or shows "page expired", what session expiry protects, and the checks to run before raising a support request.
Read the guideSchool Software Down? Platform & Uptime Steps
A practical checklist for school admin staff when cloud school software will not open: how to triage, what to keep running, and how to report the fault fast.
Read the guideDatabase per School vs Shared Multi-Tenant School ERP
Shared-schema multi-tenancy versus one database per school: how each isolates student and fee records, and what EDUBase EMS uses and why.
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